Learning and Development Blog

Serafim Mendonca

Recent Posts

Leadership Skills That Can Help You Successfully Manage Change?

By Serafim Mendonca on Apr 11, 2017 3:02:00 PM

Change is a natural part of business, particularly in today's fast paced market. Whether you are dealing with mergers and acquisitions or fast changing technology, as a leader you need to help your employees deal with change in a manner which is as seamless and easy as possible. There are some leaders who are naturally better at this than others, but the skills are clear in those that know how to manage change well. Here are a few characteristics of leaders who are best able to help their business through turbulent times.


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Topics: Leadership Skills

How Are You Doing in the War for Talented Instructional Designers?

By Serafim Mendonca on Mar 9, 2017 8:00:00 AM

Have you heard there’s an industry battle going on right now? Perhaps you’ve experienced it firsthand. There’s an ongoing war for the best and brightest talent across multiple industries. Do you know how to out recruit your competition?

Here are a few tips to set you up for greater success:
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Topics: Instructional Designers

Change Management Series: How Do You Foster Partnerships in Your Business?

By Serafim Mendonca on Jan 17, 2017 3:01:00 PM

In part 2 of our series on Change Management, we would like to talk about partnerships and how they can help you grow your business. Just as in your individual career, your business thrives on the partnerships you develop. There are so many companies in the market today, each with their own specialties, their unique IP, their niche verticals, and their rock star talent pool. Obviously, the nature of competition is competitive but, partnerships are also a powerful marketing tool. How do you build that level of trust and create the win-win collaborations that put your business on another level?

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Topics: Change Management

How Can You Use L&D for Ongoing Employee Training?

By Serafim Mendonca on Dec 6, 2016 6:04:58 PM

Today’s hiring managers are fighting against an obstacle that has plagued the recruiting process for years, the skills gap. College graduates and even experienced professionals are lacking the latest skills and training that is required to meet the quickly changing demands of their employers. This is a very real problem that even big-name employers like Microsoft and Google are struggling with on a daily basis.

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Topics: Tips for Effective Courses

Ready for Generation "Next"?

By Serafim Mendonca on Oct 25, 2016 12:02:00 PM

Your current team will not be your "forever team." Co-workers, colleagues, and even supervisors come and go with time. It's important to recognize that even though your team might seem mission critical, there will inevitably come a time when you have to dive into the talent pool and select some more eager workers to help you do business. Are you ready to onboard, nurture, and let the next generation of talent drive your success? Here are a few things you should know about the latest additions to the job market.

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Topics: Industry News

How To Help Your Employees Develop As Leaders

By Serafim Mendonca on Sep 29, 2016 9:00:00 AM

All companies need employees who are strong leaders. Managers need leadership skills to encourage, motivate and support their teams. Even those who are not in managerial roles provide more value to the organization if they possess some of the leadership qualities described by Adam and Jordan Bornstein in Entrepreneur, like having focus, confidence and integrity.

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Topics: Career Development, Leadership Tips

How Effective Is Your Learning Leadership?

By Serafim Mendonca on Sep 8, 2016 8:30:00 AM

What makes a learning and development leader effective? It’s the ability to understand and deliver the needs of both instructors and learners—in other words, to manage the development process while expanding the capacity for learning.


You might be saying to yourself: This article isn’t for me. I’m not a learning and development leader.

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Topics: Leadership Tips

70:20:10 Model: Credible or Controversial?

By Serafim Mendonca on Aug 18, 2016 8:30:00 AM

In recent years, L&D blogs have been humming with posts about the 70:20:10 model for learning and development — which, despite the massive amounts of attention it gets, garners mostly mixed reviews. Some L&D professionals swear by it, while others swear it’s nonsense.


What is the 70:20:10 model?

According to the 70:20:10 rule, effective workplace learning comprises:

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Topics: Learning Theories

Instructional Design Mini-Lesson: Distributed Practice

By Serafim Mendonca on Jul 28, 2016 8:30:00 AM

If you’re struggling to help learners who forget what they learned shortly after a training ends, don’t stress—there might be a way to re-organize your course without having to start over from scratch.


Originally developed by a German psychologist in the early 20th century, distributed practice is a highly effective learning strategy that spaces out shorter lessons over a longer period of time. In theory, the delay between lessons offers the learner a chance to consolidate the information and create stronger memories of the content.

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Topics: Instructional Design

The Role of Emotion in eLearning

By Serafim Mendonca on Jun 28, 2016 8:30:00 AM

Many think learning is a dispassionate exercise for thinking only—anything that engages feelings will only hinder rational thought. But emotions are a central part of the learner experience because they are a central part of the human experience.


In fact, eLearning can be a roller-coaster of emotions for learners, from the excitement of opening the first lesson or the pride of completing an assessment well, to the anxiety of using new technology and the loneliness of trying to connect with others asynchronously. While emotion is rarely the actual objective of a course, its presence has an impact on the cognitive and social experience of the learner and shouldn’t be ignored.

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Topics: eLearning

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